Lucia - Women's Elegant Coat

We want you to be completely satisfied with your purchase.

That's why we offer a 30-day return period, so you have plenty of time to check whether your order meets your expectations.

If you wish to return a product, simply contact our customer service department to receive a return form.

Provide details about the product and the reason for the return, and we will take care of the rest and ensure a smooth process.

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You can pay securely using Shopify Payments (Visa, Mastercard, and American Express) , Shop Pay , PayPal , Apple Pay , and Google Pay . The digital transfer of your personal data, including credit card and account details, is protected by a Secure Socket Layer (SSL) connection. The protection of your personal data is very important to us — all information is treated as strictly confidential , is never shared with unauthorized third parties , and is used exclusively to complete your transaction , after which it is securely deleted .

For many years, we have maintained close and long-lasting partnerships with international designers and manufacturers to ensure that our high standards are consistently maintained throughout the entire production and supply chain. We are proud to regularly monitor these processes to guarantee the quality you expect. Sustainability and fair production methods are at the heart of our business and reflect our deep commitment to responsible fashion and ethical trade.